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Shipping & Returns

Returns Policy

Your satisfaction with every purchase is very important to us. If there has been an error on our part in fulfilling your order, please call or e-mail us immediately and we will do everything possible to correct the situation for you. If you are not satisfied with an item you purchased from us, all merchandise (unless otherwise indicated) may be returned for exchange or refund (excluding shipping charges) within 15 days from date of shipment. Call us for a return authorization number at 1-715-781-5384. The returned item must be in unused and new condition including the sealed/saleable original manufacturer’s packaging (including Styrofoam/packing material, plastic bags, accessories, all parts, screws, tools etc.) with manufacturer’s documentations (manuals, warranty cards, registration information etc).


Our acceptance of a UPS/USPS package does not constitute approval of a returned item. Approval of returned merchandise is at the sole discretion of singlepinsights.com as to the item’s condition and ability to be returned. Returns received after 30 days will carry a 20% restocking fee. Returned items that are not in original packaging and/or showing any signs of use, installation or wear will carry a 20% restocking fee or may be refused entirely depending upon the severity of wear. We reserve the right to refuse the return of any product that is used, damaged or un-sellable for any reason.



Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

All orders over $100 are shipped free to the Continental US.  Hawaii, Alaska, and International customers may contact us for a shipping quote.  Please note: international customers are responsible for any duties or import taxes upon delivery.  



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